MuxCap (muxcap.co) has been flagged by ASIC (Australia) for "Unlicensed". International regulator warning https://www.bcsc.bc.ca/enforcement/early-intervention/investment-caution-list/2025/muxcap
Phones: 6 12 7256 7492, 44 2045 786274, 16476009844
Addresses: Rue de Lyon 911203 Geneve Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: muxcap.co.
I trusted MuxCap (muxcap.co) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Transparent fees|Clean UI|Smooth onboarding|Market news feed
Cons: Cannot customize dashboard fully
MuxCap (muxcap.co) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Helpful community forum|Customizable dashboard|Low minimum deposit
Cons: Minimum deposit could be lower|Charting tools need more indicators
If you are reading this considering MuxCap (muxcap.co) - run. I wish I had read more negative reviews after hearing about them at a conference. I thought the positive ones were real. Maybe some are. My experience over for about ten months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Detailed reporting|Excellent charting
Cons: Withdrawal takes 1-2 business days
The platform itself is okay, but the customer service at MuxCap (muxcap.co) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Detailed reporting|Professional team|Full transparency|Regular platform improvements
Cons: Alert system is basic|Limited cryptocurrency options
After for about eight months with MuxCap (muxcap.co) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Clean UI|Responsive team
Cons: Could offer more webinars|No live chat on mobile