MTC Global Group has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 021 5116 7174 Ext 1, Info Ph: 021 5116 7174 Ext 2, Trading Ph: 021 5116 7174 Ext 3, Derivatives Fax: 021 6085 3241
Addresses: 29th Floor Bank of Shanghai Tower 168 Yin Cheng Zhong Road Pudong Shanghai 200120 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.mtcglobal.com.
MTC Global Group had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Tax reports included|Wide product range|Fast execution|Clear documentation
Cons: Wait times can be long during peak hours|Withdrawal takes 1-2 business days
I found MTC Global Group after hearing about them at a conference and the initial impression was positive. But for over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Smooth onboarding|Personal attention
Cons: Alert system is basic
After spending since I retired last year trying to make MTC Global Group work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Competitive fees|Automated trading options|Helpful community forum|Social trading features
Cons: Email notifications too frequent|No phone support on weekends
MTC Global Group has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Market news feed|API access|Low minimum deposit|Quick verification
Cons: No integrated tax optimization|Mobile app could be improved
Opened my account with MTC Global Group when my bank disappointed me and I searched for alternatives and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Good analytical tools|Stable platform
Cons: Inactivity fee applies after 12 months