mtbcapitals.com has been flagged by Cyprus Securities and Exchange Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: mtbcapitals.com.
I had high hopes for mtbcapitals.com while looking for alternatives to my previous provider, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Easy to use platform|Copy trading available|Two-factor authentication
Cons: Live chat only during business hours
Opened my account with mtbcapitals.com after my brother mentioned them and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Full transparency|Regular updates|API access|Dedicated account manager
Cons: Could offer more webinars
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. mtbcapitals.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Clean UI|Transparent fees|No hidden fees
Cons: No dark mode on mobile
The spread at mtbcapitals.com is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after seeing their ad online and initially thought the platform was good - until I started trading seriously.
Pros: Responsive team|Smooth onboarding
Cons: Alert system is basic|Charting tools need more indicators
I requested my data from mtbcapitals.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Tax reports included|Multi-device support|Quick verification
Cons: Currency conversion fee exists|Wish they had more educational resources