montelsyvra.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: montelsyvra.com.
montelsyvra.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Stable platform|Comprehensive tools|Clear documentation|Real-time alerts
Cons: Minor UI glitches occasionally
I opened an account with montelsyvra.com since I retired last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Regular platform improvements|Multiple order types|Economic calendar
Cons: Limited demo account features|No dark mode on mobile
montelsyvra.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Two-factor authentication|Multiple order types
Cons: No fractional shares|No integrated tax optimization
My card was charged twice by montelsyvra.com on the same day. I had to dispute it with my bank. montelsyvra.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Professional team|Segregated accounts
Cons: Limited ETF selection|Inactivity fee applies after 12 months
I closed a profitable position at montelsyvra.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Good mobile app|Tax reports included|Comprehensive tools|Copy trading available
Cons: Help articles are sometimes vague
I requested my data from montelsyvra.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Personal attention|Professional team|Reliable uptime|Helpful community forum
Cons: Search feature is basic