Customer support at Monfesbit (disaffectionate.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Dedicated account manager|Dividend tracking|No hidden fees|Fast execution
Cons: Onboarding videos are outdated|Wish they had more educational resources