Monero-Trade / monero-trade.com has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Monero-Trade / monero-trade.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Regular platform improvements|API access|Dedicated account manager|Great customer service
Cons: Spreads widen during volatile periods
After spending for roughly four months trying to make Monero-Trade / monero-trade.com work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Great customer service|Multiple order types|Helpful community forum
Cons: Wait times can be long during peak hours|Spreads widen during volatile periods
I signed up with Monero-Trade / monero-trade.com after a family member had a good experience and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Demo account available|Personal attention|Responsive team
Cons: Search feature is basic|Research section could be deeper
After seeing ads for Monero-Trade / monero-trade.com online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Swiss Financial Market Supervisory Authority. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly