Moj Finances has been flagged by Finansinspektionen for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". Loan Fee Fraud
Moj Finances has a website (moj-finances.com) and is using the following contact information:
Moj Finances
Hainstrasse 5
Biedenkopf Hesse
Germany
Telephone: -
E-mail: [email protected] This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: moj-finances.com.
My withdrawal request from Moj Finances has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Fast deposits|Quick verification|High security standards
Cons: No fractional shares
KYC with Moj Finances is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Quick verification|Responsive team|Good analytical tools
Cons: No live chat on mobile
I wanted to transfer my portfolio from another broker to Moj Finances. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Multi-device support|Quick verification|Regular updates
Cons: Spreads widen during volatile periods
I closed a profitable position at Moj Finances and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Fast execution|Stable platform|Tax reports included
Cons: Charting tools need more indicators
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Moj Finances recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Economic calendar|Easy to use platform|Excellent charting
Cons: No integrated tax optimization|Limited social trading features
My card was charged twice by Moj Finances on the same day. I had to dispute it with my bank. Moj Finances then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Fast execution|Comprehensive tools|Educational resources|Demo account available
Cons: Email notifications too frequent
I experienced a security concern with my Moj Finances account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Helpful community forum|Low minimum deposit|Dividend tracking|Smooth onboarding
Cons: Withdrawal takes 1-2 business days
After using Moj Finances for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Easy to use platform|Instant funding|High security standards
Cons: Limited demo account features
I had a dispute with Moj Finances and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Quick verification|Copy trading available|Real-time alerts|Fast support response
Cons: Limited ETF selection
I have been trying to close my account with Moj Finances for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Intuitive for beginners|Economic calendar|Two-factor authentication
Cons: Nothing significant