Mirror Moon Trading (mirrormoontrading.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: mirrormoontrading.com.
I have been trying to close my account with Mirror Moon Trading (mirrormoontrading.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Comprehensive tools|Transparent fees
Cons: None so far|Spreads widen during volatile periods
Mirror Moon Trading (mirrormoontrading.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Detailed reporting|Real-time alerts|Fast deposits|Demo account available
Cons: Minimum deposit could be lower
The platform itself is okay, but the customer service at Mirror Moon Trading (mirrormoontrading.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Fast execution|Detailed reporting|Regular updates|Wide product range
Cons: Wish they had more educational resources
I wanted to transfer my portfolio from another broker to Mirror Moon Trading (mirrormoontrading.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Economic calendar|Stable platform
Cons: Wish they had more educational resources
Where do I even begin with Mirror Moon Trading (mirrormoontrading.com)? for nearly two years of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Demo account available|Clear documentation|Good mobile app|Multi-currency support
Cons: No live chat on mobile
The spread at Mirror Moon Trading (mirrormoontrading.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after doing extensive research and initially thought the platform was good - until I started trading seriously.
Pros: Economic calendar|Fast deposits
Cons: Website design could be more modern
Mirror Moon Trading (mirrormoontrading.com) locked my account without warning and demanded documents I had already submitted. since I retired last year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Dedicated account manager|Regular platform improvements|Quick verification|Clean UI
Cons: Desktop app not available on Linux|Inactivity fee applies after 12 months