minexc.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: minexc.com.
The hidden fees at minexc.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Good mobile app|Social trading features|Portfolio tracking tools|Helpful community forum
Cons: Minimum deposit could be lower
My card was charged twice by minexc.com on the same day. I had to dispute it with my bank. minexc.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Great customer service|Helpful community forum
Cons: Some tools only available on higher tiers
The onboarding at minexc.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Demo account available|Automated trading options
Cons: Inactivity fee applies after 12 months|No live chat on mobile
I joined minexc.com through a forum discussion and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Regular platform improvements|Good analytical tools|Fast support response
Cons: Onboarding videos are outdated|Could offer more webinars
I experienced a security concern with my minexc.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Risk management tools|Multiple order types
Cons: Some tools only available on higher tiers|Help articles are sometimes vague
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. minexc.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Automated trading options|Customizable dashboard|Multi-device support
Cons: Cannot customize dashboard fully
I have been trying to close my account with minexc.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Copy trading available|Multiple order types|Economic calendar
Cons: Cannot customize dashboard fully
Where do I even begin with minexc.com? since I opened my account last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Smooth onboarding|High security standards|Multi-device support|Risk management tools
Cons: Research section could be deeper
After since last summer with minexc.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Stable platform|Fast support response|Real-time alerts|Intuitive for beginners
Cons: No dark mode on mobile
I had a dispute with minexc.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Economic calendar|Reliable uptime
Cons: Minimum deposit could be lower|Minor UI glitches occasionally