Microtrade AI (microtrade.ai) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 85230013616
Addresses: World Trust Tower 50 Stanley St Central Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: microtrade.ai.
I had high hopes for Microtrade AI (microtrade.ai) after a family member had a good experience, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Competitive fees|Fast deposits|Good analytical tools
Cons: Slow to add new assets
Microtrade AI (microtrade.ai) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Reliable uptime|Real-time alerts
Cons: No phone support on weekends
KYC with Microtrade AI (microtrade.ai) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Educational resources|Stable platform
Cons: Mobile app could be improved
The platform itself is okay, but the customer service at Microtrade AI (microtrade.ai) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Segregated accounts|Competitive fees|Real-time alerts|Personal attention
Cons: Slow to add new assets|None so far
I closed a profitable position at Microtrade AI (microtrade.ai) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Good analytical tools|Regular platform improvements
Cons: No crypto staking|Limited social trading features
I found Microtrade AI (microtrade.ai) while looking for alternatives to my previous provider and the initial impression was positive. But for about three months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Great customer service|Transparent fees
Cons: Minimum deposit could be lower