Microsoft AI Invest has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I joined Microsoft AI Invest through my accountant's suggestion and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Transparent fees|Segregated accounts
Cons: Onboarding videos are outdated|None so far
The platform itself is okay, but the customer service at Microsoft AI Invest is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Two-factor authentication|Transparent fees|Easy withdrawals
Cons: No phone support on weekends
I trusted Microsoft AI Invest with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Fast deposits|Regular updates
Cons: Would like more payment methods|Alert system is basic
I had a dispute with Microsoft AI Invest and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Clean UI|Instant funding
Cons: Account statements could be more detailed
The only good thing about Microsoft AI Invest is that they remind you why regulation matters. I found them when my bank disappointed me and I searched for alternatives. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Regular platform improvements|Helpful community forum
Cons: None so far|No phone support on weekends