Investment Companies

MEXC

1.7 (14 reviews)
🇨🇦 Canada
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1.7
14 reviews
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About MEXC

MEXC has been flagged by Ontario Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". MEXC found at www.mexc.com is not registered in Ontario to engage in the business of trading in securities. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Email support takes 2 weeks

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Leah Z.
3 weeks ago

Do not use MEXC for anything serious. I used them for about three months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

Pros: Helpful community forum|Multiple order types|Easy to use platform

Cons: Live chat only during business hours|No phone support on weekends

Do yourself a favor and skip MEXC

E
Ella C.
2 months ago

I signed up with MEXC while looking for alternatives to my previous provider and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Multi-device support|Full transparency|Stable platform

Cons: Some tools only available on higher tiers|No crypto staking

Scam alert - They took my money

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Emily C.
2 months ago

I want to warn everyone about MEXC. They have been flagged by Ontario Securities Commission as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

Bonus terms impossible to meet

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Thomas A.
3 months ago

My withdrawal request from MEXC has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: Portfolio tracking tools|Regular platform improvements|Tax reports included|Stable platform

Cons: Currency conversion fee exists|Could offer more webinars

Account closure takes 30 days

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Ian L.
4 months ago

I had a dispute with MEXC and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Good analytical tools|Copy trading available|Risk management tools|No hidden fees

Cons: Cannot customize dashboard fully|None so far

Wish zero stars was an option

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David V.
5 months ago

What really bothers me about MEXC is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through word of mouth in my investment club and I fell for the polished exterior. Never again.

Pros: Reliable uptime|Personal attention

Cons: Onboarding videos are outdated

Please save yourself the headache

S
Shannon Y.
6 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. MEXC said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Good analytical tools|Low minimum deposit

Cons: Email notifications too frequent

Support ghosted me

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Oliver P.
6 months ago

The hidden fees at MEXC are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Pros: Wide product range|Competitive fees|Professional team|Comprehensive tools

Cons: No dark mode on mobile

Beyond repair at this point

M
Maria R.
7 months ago

I closed a profitable position at MEXC and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Economic calendar|Competitive fees|Easy withdrawals

Cons: Charting tools need more indicators|Minor UI glitches occasionally

No way to escalate complaints

S
Seth T.
8 months ago

I trusted MEXC with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: No hidden fees|Automated trading options|Segregated accounts

Cons: Wish they had more educational resources