MEXC Global (mexc-gobit.com) has been flagged by ASIC (Australia) for "Unlicensed". ASIC Investor Alerts https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!mexc-mx-yybtc-top--2381, https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!mexc-mx-mebtc-top--2327, https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!mexc-bydbit-mexc... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.mexc-gobit.com.
MEXC Global (mexc-gobit.com) locked my account without warning and demanded documents I had already submitted. for the past six months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Instant funding|Responsive team|Quick verification
Cons: Limited demo account features
My withdrawal request from MEXC Global (mexc-gobit.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Reliable uptime|Clear documentation
Cons: Wait times can be long during peak hours|Inactivity fee applies after 12 months
I experienced a security concern with my MEXC Global (mexc-gobit.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Multi-device support|Comprehensive tools|Regular platform improvements|Transparent fees
Cons: No integrated tax optimization
I have been trying to close my account with MEXC Global (mexc-gobit.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Good analytical tools|Fast deposits
Cons: Alert system is basic|Live chat only during business hours
MEXC Global (mexc-gobit.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Copy trading available|Personal attention|Portfolio tracking tools
Cons: Minimum deposit could be lower
The only good thing about MEXC Global (mexc-gobit.com) is that they remind you why regulation matters. I found them when my bank disappointed me and I searched for alternatives. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Multiple order types|Low minimum deposit|Competitive fees
Cons: No live chat on mobile|Wish they had more educational resources
The reporting at MEXC Global (mexc-gobit.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Competitive fees|Fast deposits|Portfolio tracking tools|Market news feed
Cons: Minor UI glitches occasionally|Nothing significant
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. MEXC Global (mexc-gobit.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Multi-currency support|Fast deposits
Cons: Limited demo account features|Limited ETF selection
I had a dispute with MEXC Global (mexc-gobit.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Full transparency|Dedicated account manager
Cons: Could offer more webinars|Desktop app not available on Linux
KYC with MEXC Global (mexc-gobit.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Transparent fees|High security standards|Tax reports included|Dedicated account manager
Cons: Help articles are sometimes vague|Wish they had more educational resources