Forex Brokers

MEXC Global (mc-mybtc.com)

1.3 (12 reviews)
🇦🇺 Australia
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1.3
12 reviews
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About MEXC Global (mc-mybtc.com)

MEXC Global (mc-mybtc.com) has been flagged by ASIC (Australia) for "Unlicensed". ASIC Investor Alerts https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!mexc-mx-yybtc-top--2381, https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!mexc-mx-mebtc-top--2327, https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!mexc-bydbit-mexc... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.mc-mybtc.com.

Customer Reviews

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Mobile app loses orders

S
Sarah O.
4 days ago

Where do I even begin with MEXC Global (mc-mybtc.com)? for close to eighteen months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Segregated accounts|Automated trading options|Market news feed|Personal attention

Cons: Would like more payment methods

A company that does not deserve your trust

H
Hannah L.
1 months ago

I trusted MEXC Global (mc-mybtc.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Transparent fees|Stable platform|Instant funding

Cons: Slow to add new assets

Payout delayed for 60 days

E
Emma A.
1 months ago

I opened an account with MEXC Global (mc-mybtc.com) for about three months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Reliable uptime|Copy trading available

Cons: Cannot customize dashboard fully|Limited demo account features

Research is copy-paste from elsewhere

W
Wesley G.
1 months ago

The platform itself is okay, but the customer service at MEXC Global (mc-mybtc.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Demo account available|Two-factor authentication

Cons: Search feature is basic|No fractional shares

Would not recommend to others

G
Graham A.
4 months ago

MEXC Global (mc-mybtc.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.

Pros: Educational resources|Fast support response

Cons: Spreads widen during volatile periods|No live chat on mobile

Live chat is a bot that helps nobody

N
Noah J.
4 months ago

I joined MEXC Global (mc-mybtc.com) after a friend recommended them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Professional team|Dividend tracking|Excellent charting

Cons: Desktop app not available on Linux|No phone support on weekends

Customer service does not exist

I
Iris H.
7 months ago

I have been trying to close my account with MEXC Global (mc-mybtc.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Low minimum deposit|Comprehensive tools|Two-factor authentication|Fast support response

Cons: None so far|No dark mode on mobile

Pushed structured products

N
Nathan F.
8 months ago

I had high hopes for MEXC Global (mc-mybtc.com) from a blog post comparing services, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Intuitive for beginners|Transparent fees|Customizable dashboard

Cons: No integrated tax optimization

Refund request ignored for months

C
Carl Z.
8 months ago

Opened my account with MEXC Global (mc-mybtc.com) from a review site like this one and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Social trading features|Fast support response|Multiple order types

Cons: No dark mode on mobile|No phone support on weekends

CFD pitch was aggressive

J
Jennifer S.
10 months ago

I signed up with MEXC Global (mc-mybtc.com) after attending a webinar they hosted and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Fast support response|Automated trading options|Segregated accounts

Cons: Alert system is basic|Minor UI glitches occasionally