MEXC Global (mc-gobtc.com) has been flagged by ASIC (Australia) for "Unlicensed". ASIC Investor Alerts https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!mexc-global-mexc-gobit-com--2844 and https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!mexc-global-mc-mybtc-com--2929 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.mc-gobtc.com.
I requested my data from MEXC Global (mc-gobtc.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Good mobile app|Easy withdrawals|Transparent fees|Clean UI
Cons: Wish they had more educational resources
The hidden fees at MEXC Global (mc-gobtc.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Segregated accounts|Multi-currency support
Cons: No crypto staking
MEXC Global (mc-gobtc.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Multi-device support|Helpful community forum|Clear documentation
Cons: Inactivity fee applies after 12 months|Cannot customize dashboard fully
What really bothers me about MEXC Global (mc-gobtc.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through a podcast recommendation and I fell for the polished exterior. Never again.
Pros: Detailed reporting|Intuitive for beginners|Transparent fees
Cons: Could offer more webinars|Limited ETF selection
I had a dispute with MEXC Global (mc-gobtc.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Excellent charting|Comprehensive tools|Fast support response
Cons: No dark mode on mobile
The platform at MEXC Global (mc-gobtc.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about three months of dealing with this, I have had enough.
Pros: Multi-device support|Low minimum deposit
Cons: Spreads widen during volatile periods
My withdrawal request from MEXC Global (mc-gobtc.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Clear documentation|Regular updates|Professional team|Fast support response
Cons: Alert system is basic|Wish they had more educational resources
The platform itself is okay, but the customer service at MEXC Global (mc-gobtc.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Regular platform improvements|Helpful community forum
Cons: Live chat only during business hours
I have been trying to close my account with MEXC Global (mc-gobtc.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Fast execution|Customizable dashboard|Segregated accounts|Smooth onboarding
Cons: No phone support on weekends