Metro Chain Finance has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Where do I even begin with Metro Chain Finance? for a couple of months now of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Dedicated account manager|Good analytical tools|Personal attention
Cons: No live chat on mobile
I requested my data from Metro Chain Finance under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Clean UI|Good mobile app|Transparent fees
Cons: Withdrawal takes 1-2 business days
Metro Chain Finance changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Educational resources|Copy trading available|Competitive fees|Stable platform
Cons: None so far|Slow to add new assets
Do not use Metro Chain Finance for anything serious. I used them for over a year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Regular platform improvements|Responsive team
Cons: Live chat only during business hours
I trusted Metro Chain Finance with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Multiple order types|Responsive team|Comprehensive tools
Cons: Slow to add new assets