Metamarket (metamarket-gx.com) has been flagged by ASIC (Australia) for "Unlicensed". ASIC Investor Alert https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!meta-market-metamarket-gex-com--2688 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.metamarket-gx.com.
I gave Metamarket (metamarket-gx.com) a fair chance. After for about eight months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Regular updates|Competitive fees
Cons: No dark mode on mobile|Onboarding videos are outdated
Metamarket (metamarket-gx.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Comprehensive tools|Fast execution
Cons: Would like more payment methods|None so far
After spending since early this year trying to make Metamarket (metamarket-gx.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Stable platform|Competitive fees|Economic calendar|Clear documentation
Cons: Currency conversion fee exists
What really bothers me about Metamarket (metamarket-gx.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after reading several online reviews and I fell for the polished exterior. Never again.
Pros: Segregated accounts|Low minimum deposit|Economic calendar|Regular platform improvements
Cons: Limited ETF selection|Limited social trading features
After for the past year and a half with Metamarket (metamarket-gx.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Educational resources|High security standards|Regular platform improvements|Tax reports included
Cons: Mobile app could be improved
KYC with Metamarket (metamarket-gx.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Tax reports included|Fast support response|Good analytical tools|Competitive fees
Cons: Wait times can be long during peak hours
The platform itself is okay, but the customer service at Metamarket (metamarket-gx.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Regular updates|Multiple order types|Segregated accounts|Clean UI
Cons: Search feature is basic
Metamarket (metamarket-gx.com) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Real-time alerts|API access
Cons: Research section could be deeper
Metamarket (metamarket-gx.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Intuitive for beginners|Quick verification
Cons: Cannot customize dashboard fully
I am in a dispute with Metamarket (metamarket-gx.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Customizable dashboard|High security standards|Quick verification|Intuitive for beginners
Cons: Inactivity fee applies after 12 months|No fractional shares