Mercury Fintech (mercury-fintech.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: cfd.mercury-fintech.com.
Customer support at Mercury Fintech (mercury-fintech.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Multi-currency support|Real-time alerts|Reliable uptime
Cons: Research section could be deeper|Withdrawal takes 1-2 business days
My withdrawal from Mercury Fintech (mercury-fintech.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since I retired last year of being strung along.
Pros: Two-factor authentication|Regular platform improvements|Economic calendar|Market news feed
Cons: Website design could be more modern
I am in a dispute with Mercury Fintech (mercury-fintech.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Dividend tracking|Excellent charting
Cons: Limited social trading features
I had a dispute with Mercury Fintech (mercury-fintech.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Market news feed|Full transparency|Multiple order types|Regular updates
Cons: Wish they had more educational resources|Research section could be deeper