Mercury Fintech (mercury-fintech.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: cfd.mercury-fintech.com.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Mercury Fintech (mercury-fintech.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Multi-currency support|Helpful community forum|Multiple order types|Portfolio tracking tools
Cons: Website design could be more modern|None so far
Mercury Fintech (mercury-fintech.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Portfolio tracking tools|Fast deposits
Cons: Desktop app not available on Linux
The reporting at Mercury Fintech (mercury-fintech.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Full transparency|Competitive fees
Cons: Search feature is basic
Mercury Fintech (mercury-fintech.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Demo account available|Risk management tools|No hidden fees
Cons: Withdrawal takes 1-2 business days|Minimum deposit could be lower
I found Mercury Fintech (mercury-fintech.com) after attending a webinar they hosted and the initial impression was positive. But for about eight months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Full transparency|Tax reports included|Good mobile app
Cons: Alert system is basic|Limited demo account features
I opened an account with Mercury Fintech (mercury-fintech.com) for about ten months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: No hidden fees|Risk management tools|Customizable dashboard|Regular updates
Cons: No phone support on weekends
Do not use Mercury Fintech (mercury-fintech.com) for anything serious. I used them for just over a year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Segregated accounts|Helpful community forum|Regular platform improvements|Market news feed
Cons: No fractional shares
The mobile app from Mercury Fintech (mercury-fintech.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Regular updates|No hidden fees|Transparent fees
Cons: Wish they had more educational resources|Limited social trading features
I signed up with Mercury Fintech (mercury-fintech.com) after a friend recommended them and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Competitive fees|No hidden fees
Cons: Mobile app could be improved
Mercury Fintech (mercury-fintech.com) locked my account without warning and demanded documents I had already submitted. for a few weeks now later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Instant funding|Tax reports included|Professional team
Cons: Account statements could be more detailed