I had high hopes for Merco Bank (mercobank.com) after a family member had a good experience, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Responsive team|Transparent fees|Intuitive for beginners
Cons: Wait times can be long during peak hours|Inactivity fee applies after 12 months