Merchant Marx/ 'Merchant Capital Markets S.A.

The mobile app from Merchant Marx/ 'Merchant Capital Markets S.A. is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

The platform at Merchant Marx/ 'Merchant Capital Markets S.A. is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.

If you are reading this considering Merchant Marx/ 'Merchant Capital Markets S.A. - run. I wish I had read more negative reviews through a forum discussion. I thought the positive ones were real. Maybe some are. My experience over for close to eighteen months has been so bad I feel obligated to warn others. Do not make my mistake.

The hidden fees at Merchant Marx/ 'Merchant Capital Markets S.A. are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

I signed up with Merchant Marx/ 'Merchant Capital Markets S.A. after a friend recommended them and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Do not use Merchant Marx/ 'Merchant Capital Markets S.A. for anything serious. I used them for roughly four months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

I closed a profitable position at Merchant Marx/ 'Merchant Capital Markets S.A. and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

I have been trying to close my account with Merchant Marx/ 'Merchant Capital Markets S.A. for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

What really bothers me about Merchant Marx/ 'Merchant Capital Markets S.A. is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after a friend recommended them and I fell for the polished exterior. Never again.

Merchant Marx/ 'Merchant Capital Markets S.A. offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.