Mercado Invest has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.mercado-invest.net.
After spending since I opened my account last year trying to make Mercado Invest work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Easy to use platform|Segregated accounts
Cons: Inactivity fee applies after 12 months
I requested my data from Mercado Invest under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Economic calendar|Wide product range
Cons: Would like more payment methods|No fractional shares
I gave Mercado Invest a fair chance. After for over three years of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Segregated accounts|Social trading features|Good analytical tools|Dedicated account manager
Cons: Email notifications too frequent
Mercado Invest has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Two-factor authentication|Automated trading options
Cons: Alert system is basic|Cannot customize dashboard fully
I invested $2,000 with Mercado Invest after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Conduct Authority.
Cons: Blocked my account|No legitimate license|Fake returns
Where do I even begin with Mercado Invest? for close to eighteen months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Economic calendar|Quick verification
Cons: Could offer more webinars|No crypto staking
I closed a profitable position at Mercado Invest and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Professional team|Multiple order types
Cons: Alert system is basic
I found Mercado Invest after attending a webinar they hosted and the initial impression was positive. But since I opened my account last year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Regular updates|Wide product range|Fast support response
Cons: Nothing significant|Slow to add new assets
After seeing ads for Mercado Invest online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Financial Conduct Authority. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Flagged by Financial Conduct Authority|Cannot verify credentials
My withdrawal from Mercado Invest was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since last summer of being strung along.
Pros: Multi-currency support|Regular updates
Cons: Limited demo account features|Help articles are sometimes vague