Max Vault Investment has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The platform itself is okay, but the customer service at Max Vault Investment is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Transparent fees|Risk management tools
Cons: Onboarding videos are outdated|No phone support on weekends
Max Vault Investment has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Multi-currency support|Risk management tools|Educational resources|API access
Cons: Currency conversion fee exists|None so far