Forex Brokers

Max Vault Investment

1.5 (12 reviews)
🇬🇧 United Kingdom
Visit Website
1.5
12 reviews
5
0
4
0
3
0
2
6
1
6

About Max Vault Investment

Max Vault Investment has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

Write a Review

An absolutely appalling service

O
Olivia Z.
2 months ago

Max Vault Investment has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Easy withdrawals|Risk management tools|Fast deposits|Excellent charting

Cons: Onboarding videos are outdated|Minor UI glitches occasionally

They bet against their clients

N
Noah R.
3 months ago

Do not be fooled by the professional-looking website. Behind the scenes, Max Vault Investment is disorganized and incompetent. I found them when my bank disappointed me and I searched for alternatives and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Full transparency|Wide product range

Cons: Onboarding videos are outdated|Desktop app not available on Linux

Wish I had read reviews first

S
Susan B.
3 months ago

Where do I even begin with Max Vault Investment? since I opened my account last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Multi-currency support|Tax reports included

Cons: Withdrawal takes 1-2 business days|Wish they had more educational resources

Red flags everywhere

C
Catherine B.
4 months ago

I was about to invest with Max Vault Investment but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Conduct Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Cons: Unauthorized firm|Found in IOSCO warnings database

System failures and silence from support

H
Harry I.
4 months ago

After spending for over three years trying to make Max Vault Investment work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.

Pros: Low minimum deposit|Multi-device support|Automated trading options|Demo account available

Cons: Could offer more webinars|Inactivity fee applies after 12 months

A joke of a company

J
James C.
6 months ago

I closed a profitable position at Max Vault Investment and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Instant funding|Multi-device support

Cons: Minimum deposit could be lower|No crypto staking

Do not believe the hype

M
Miles O.
6 months ago

The spread at Max Vault Investment is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after comparing multiple platforms and initially thought the platform was good - until I started trading seriously.

Pros: Multi-currency support|Responsive team

Cons: Search feature is basic

Stay far away from this company

C
Catherine K.
7 months ago

I invested $5,000 with Max Vault Investment after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Conduct Authority.

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

Must sell everything to leave

M
Michael Z.
8 months ago

Opened my account with Max Vault Investment when my bank disappointed me and I searched for alternatives and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Multi-currency support|Fast execution|Low minimum deposit

Cons: Limited ETF selection

Forced to accept new fees

M
Monica V.
9 months ago

KYC with Max Vault Investment is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Regular platform improvements|Real-time alerts|No hidden fees|Automated trading options

Cons: No fractional shares|Minimum deposit could be lower