Marketstep (marketstep.io) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +442045710795
Addresses: 1 Delflandlaan 11062 EA Amsterdam Netherlands This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: marketstep.io.
I wanted to transfer my portfolio from another broker to Marketstep (marketstep.io). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Market news feed|Segregated accounts
Cons: None so far
If you are reading this considering Marketstep (marketstep.io) - run. I wish I had read more negative reviews when my bank disappointed me and I searched for alternatives. I thought the positive ones were real. Maybe some are. My experience over for the past six months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Multi-device support|Clear documentation|Helpful community forum|API access
Cons: Charting tools need more indicators|Minimum deposit could be lower
I have been trying to close my account with Marketstep (marketstep.io) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Great customer service|Fast deposits|High security standards|Portfolio tracking tools
Cons: Limited social trading features|Limited cryptocurrency options
The so-called education at Marketstep (marketstep.io) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for just over a year thinking they would help me learn.
Pros: Regular updates|Market news feed|API access
Cons: Would like more payment methods
Marketstep (marketstep.io) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Competitive fees|Reliable uptime|Demo account available
Cons: Minimum deposit could be lower|Charting tools need more indicators
Do not believe the bonus offer from Marketstep (marketstep.io). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after seeing their ad online and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Excellent charting|Dividend tracking|Risk management tools|Responsive team
Cons: Limited social trading features|No crypto staking
Where do I even begin with Marketstep (marketstep.io)? since early this year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Instant funding|Market news feed
Cons: Research section could be deeper|Wish they had more educational resources
The reporting at Marketstep (marketstep.io) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Transparent fees|Risk management tools
Cons: Email notifications too frequent
Marketstep (marketstep.io) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Excellent charting|Comprehensive tools|Regular platform improvements
Cons: Withdrawal takes 1-2 business days
Marketstep (marketstep.io) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Multi-device support|Economic calendar|Instant funding|Excellent charting
Cons: Withdrawal takes 1-2 business days