Markets Phantom has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I requested my data from Markets Phantom under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Instant funding|Regular updates
Cons: Limited social trading features|Email notifications too frequent
I found Markets Phantom through a financial advisor and the initial impression was positive. But since early this year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Reliable uptime|Good mobile app|API access
Cons: Wait times can be long during peak hours|Website design could be more modern
Markets Phantom seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Comprehensive tools|Stable platform
Cons: No phone support on weekends