MarketMasteryOnline (marketmasteryonline.live) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 716 Witney Way Boldon Business Park Boldon Colliery United Kingdom NE35 9PE This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: marketmasteryonline.live.
I had high hopes for MarketMasteryOnline (marketmasteryonline.live) after seeing their ad online, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Portfolio tracking tools|Excellent charting
Cons: Inactivity fee applies after 12 months|Charting tools need more indicators
MarketMasteryOnline (marketmasteryonline.live) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Tax reports included|Multi-device support
Cons: Limited social trading features
Customer support at MarketMasteryOnline (marketmasteryonline.live) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Segregated accounts|Customizable dashboard
Cons: No fractional shares|Spreads widen during volatile periods
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. MarketMasteryOnline (marketmasteryonline.live) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Responsive team|Wide product range|Fast execution|Fast deposits
Cons: Inactivity fee applies after 12 months
I have been trying to close my account with MarketMasteryOnline (marketmasteryonline.live) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Responsive team|Multiple order types
Cons: Desktop app not available on Linux
I experienced a security concern with my MarketMasteryOnline (marketmasteryonline.live) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: No hidden fees|Smooth onboarding|Fast support response
Cons: Account statements could be more detailed
KYC with MarketMasteryOnline (marketmasteryonline.live) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Stable platform|Instant funding|Full transparency|Low minimum deposit
Cons: Inactivity fee applies after 12 months|No fractional shares
MarketMasteryOnline (marketmasteryonline.live) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Fast support response|Demo account available|Stable platform|Segregated accounts
Cons: No dark mode on mobile
My card was charged twice by MarketMasteryOnline (marketmasteryonline.live) on the same day. I had to dispute it with my bank. MarketMasteryOnline (marketmasteryonline.live) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Fast execution|Regular updates|Portfolio tracking tools
Cons: None so far|Some tools only available on higher tiers