MARINO FX has been flagged by Securities and Exchange Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: https://marinoxchange.com/.
The onboarding at MARINO FX was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Comprehensive tools|Competitive fees|Clear documentation|Fast support response
Cons: Email notifications too frequent|Currency conversion fee exists
MARINO FX has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Instant funding|Risk management tools|Competitive fees|Helpful community forum
Cons: Limited cryptocurrency options
My withdrawal from MARINO FX was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for a couple of months now of being strung along.
Pros: Demo account available|Smooth onboarding|Clear documentation
Cons: Email notifications too frequent|Limited demo account features
MARINO FX changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Personal attention|Transparent fees
Cons: Charting tools need more indicators|Currency conversion fee exists
Opened my account with MARINO FX based on a colleague's recommendation and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Multiple order types|Good mobile app|Intuitive for beginners|Market news feed
Cons: Help articles are sometimes vague