Marginswap

Tried to withdraw my funds from Marginswap and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

I experienced a security concern with my Marginswap account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

After for close to eighteen months with Marginswap, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

My withdrawal from Marginswap was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since mid-2025 of being strung along.

I joined Marginswap through a podcast recommendation and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Marginswap seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

The only good thing about Marginswap is that they remind you why regulation matters. I found them after attending a webinar they hosted. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

What really bothers me about Marginswap is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after reading several online reviews and I fell for the polished exterior. Never again.

I found Marginswap after a trusted YouTuber reviewed them and the initial impression was positive. But for just over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

I trusted Marginswap with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.