margex.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: margex.com.
I requested my data from margex.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Transparent fees|Tax reports included|Wide product range|Great customer service
Cons: Wait times can be long during peak hours|Charting tools need more indicators
Where do I even begin with margex.com? for about three months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: API access|Stable platform
Cons: Help articles are sometimes vague
The reporting at margex.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: API access|Quick verification
Cons: No live chat on mobile
margex.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Transparent fees|Excellent charting|Great customer service
Cons: Live chat only during business hours