Marcus Tiller Associates Ltd has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +44 (0) 207 043 3779
Addresses: 61 Eaton Place Eaton Square London England SW1 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.marcustiller.com.
After for roughly four months with Marcus Tiller Associates Ltd, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Good analytical tools|Reliable uptime|Economic calendar|Social trading features
Cons: Limited social trading features|Minor UI glitches occasionally
The mobile app from Marcus Tiller Associates Ltd is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Responsive team|Multiple order types|Excellent charting|Great customer service
Cons: Currency conversion fee exists
The platform at Marcus Tiller Associates Ltd is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for the past year and a half of dealing with this, I have had enough.
Pros: Regular updates|Portfolio tracking tools|Fast support response|Tax reports included
Cons: Research section could be deeper
The platform itself is okay, but the customer service at Marcus Tiller Associates Ltd is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Fast execution|Instant funding|Reliable uptime|Regular updates
Cons: Spreads widen during volatile periods|No fractional shares
I opened an account with Marcus Tiller Associates Ltd for just over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Dedicated account manager|Demo account available|Quick verification
Cons: Limited ETF selection
Marcus Tiller Associates Ltd had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Economic calendar|Responsive team|Multi-device support|Dedicated account manager
Cons: Nothing significant
The reporting at Marcus Tiller Associates Ltd is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Demo account available|Segregated accounts|Full transparency|Transparent fees
Cons: Some tools only available on higher tiers|Wish they had more educational resources
Marcus Tiller Associates Ltd changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Clean UI|Helpful community forum
Cons: Website design could be more modern
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Marcus Tiller Associates Ltd said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: API access|Transparent fees|Demo account available|Intuitive for beginners
Cons: No phone support on weekends