LWEX has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
LWEX locked my account without warning and demanded documents I had already submitted. for just over a year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Portfolio tracking tools|Easy withdrawals|No hidden fees
Cons: Some tools only available on higher tiers|Mobile app could be improved
The platform itself is okay, but the customer service at LWEX is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Good analytical tools|Clean UI|Easy withdrawals|Great customer service
Cons: Would like more payment methods
I was contacted by LWEX through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Pros: Initially responsive customer service
Cons: Withdrawal fees demanded|Communication cut off|Not authorized