Cryptocurrency Exchanges

LWEX

1.4 (13 reviews)
🇳🇿 New Zealand
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1.4
13 reviews
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About LWEX

LWEX has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Lost trust after my experience

L
Lauren T.
2 months ago

I joined LWEX from a review site like this one and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Instant funding|Customizable dashboard|Easy to use platform

Cons: Inactivity fee applies after 12 months

No way to escalate complaints

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Caleb J.
2 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. LWEX said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Fast execution|Detailed reporting|Easy to use platform|API access

Cons: Live chat only during business hours|Limited ETF selection

Red flags everywhere

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William S.
3 months ago

Several red flags with LWEX: (1) They promise unrealistically high returns, (2) They're not registered with Financial Markets Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Not registered with regulators|Unrealistic promises

The fine print will get you

S
Seth D.
4 months ago

LWEX has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.

Pros: Multi-device support|Helpful community forum

Cons: Wait times can be long during peak hours|Onboarding videos are outdated

Took my money and went silent

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Tiffany S.
4 months ago

What really bothers me about LWEX is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after a friend recommended them and I fell for the polished exterior. Never again.

Pros: Good mobile app|Portfolio tracking tools|Easy to use platform|Regular updates

Cons: Email notifications too frequent|Cannot customize dashboard fully

False promises and poor execution

M
Michelle A.
5 months ago

After since I retired last year with LWEX, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Automated trading options|Responsive team

Cons: Inactivity fee applies after 12 months|Withdrawal takes 1-2 business days

Look elsewhere - many better options

O
Oliver R.
7 months ago

The so-called education at LWEX is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about three months thinking they would help me learn.

Pros: Demo account available|Multi-currency support|Regular platform improvements|Economic calendar

Cons: Search feature is basic|Slow to add new assets

Arbitration clause traps you

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Anna Z.
7 months ago

I had high hopes for LWEX through my accountant's suggestion, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Regular platform improvements|Economic calendar

Cons: Mobile app could be improved|Minimum deposit could be lower

Money trap disguised as a service

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Nora H.
7 months ago

My withdrawal request from LWEX has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: Excellent charting|Market news feed|Fast execution

Cons: No phone support on weekends

Disgraceful treatment of customers

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Shannon K.
7 months ago

I requested my data from LWEX under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Market news feed|Social trading features|Dividend tracking|Stable platform

Cons: Could offer more webinars