Luxymarkets / luxymarkets.com has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After using Luxymarkets / luxymarkets.com since mid-2025, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Multi-currency support|Excellent charting
Cons: Limited ETF selection|Mobile app could be improved
The onboarding at Luxymarkets / luxymarkets.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Stable platform|Educational resources
Cons: Website design could be more modern|Could offer more webinars
Luxymarkets / luxymarkets.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Quick verification|Regular platform improvements|Portfolio tracking tools|Reliable uptime
Cons: Charting tools need more indicators
The only good thing about Luxymarkets / luxymarkets.com is that they remind you why regulation matters. I found them through a podcast recommendation. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Real-time alerts|Transparent fees
Cons: No crypto staking
This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.
Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction
Several red flags with Luxymarkets / luxymarkets.com: (1) They promise unrealistically high returns, (2) They're not registered with Swiss Financial Market Supervisory Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Flagged by Swiss Financial Market Supervisory Authority|Cannot verify credentials
I am in a dispute with Luxymarkets / luxymarkets.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Personal attention|Low minimum deposit|Good analytical tools
Cons: Would like more payment methods|Withdrawal takes 1-2 business days
Tried to withdraw my funds from Luxymarkets / luxymarkets.com and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
I trusted Luxymarkets / luxymarkets.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Demo account available|Educational resources|Market news feed
Cons: Could offer more webinars
Luxymarkets / luxymarkets.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Automated trading options|Wide product range|Dedicated account manager|Portfolio tracking tools
Cons: No dark mode on mobile|None so far