LUXOSB Limited has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.luxinvestmentsptyltd.com.
I gave LUXOSB Limited a fair chance. After for nearly two years of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Risk management tools|Economic calendar
Cons: Currency conversion fee exists|Slow to add new assets
Do not be fooled by the professional-looking website. Behind the scenes, LUXOSB Limited is disorganized and incompetent. I found them after a friend recommended them and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Tax reports included|Dedicated account manager|Smooth onboarding
Cons: Withdrawal takes 1-2 business days|None so far
My withdrawal from LUXOSB Limited was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past six months of being strung along.
Pros: Segregated accounts|High security standards
Cons: Onboarding videos are outdated|Website design could be more modern
I had high hopes for LUXOSB Limited from a blog post comparing services, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Multi-device support|Responsive team
Cons: Email notifications too frequent|Live chat only during business hours
I closed a profitable position at LUXOSB Limited and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Detailed reporting|Segregated accounts|API access
Cons: Desktop app not available on Linux
I trusted LUXOSB Limited with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: No hidden fees|Excellent charting|Easy to use platform|Clean UI
Cons: Alert system is basic
The only good thing about LUXOSB Limited is that they remind you why regulation matters. I found them through a financial advisor. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Economic calendar|Multi-device support
Cons: Withdrawal takes 1-2 business days
LUXOSB Limited locked my account without warning and demanded documents I had already submitted. for a couple of months now later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Good mobile app|Wide product range|Segregated accounts
Cons: Limited cryptocurrency options|Limited ETF selection
I have been trying to close my account with LUXOSB Limited for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Stable platform|Market news feed|Detailed reporting|Reliable uptime
Cons: Inactivity fee applies after 12 months|None so far
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. LUXOSB Limited recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Easy withdrawals|Multi-currency support|Two-factor authentication|Portfolio tracking tools
Cons: Search feature is basic