LuxenRise has been flagged by Autorité des marchés financiers for "Unregistered/Unlicensed entity offering financial products or services". LuxenRise is not registered with the Autorité des marchés financiers (AMF) and is not authorized to solicit investors in Québec.
Last known city : Geneva, Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: luxenrise.net, luxenrise.com.
My withdrawal from LuxenRise was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about eight months of being strung along.
Pros: Dedicated account manager|Two-factor authentication|Wide product range|Competitive fees
Cons: Spreads widen during volatile periods|Nothing significant
LuxenRise changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Tax reports included|Fast deposits|Transparent fees
Cons: Help articles are sometimes vague
I lost a significant amount because LuxenRise did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Multi-device support|Real-time alerts
Cons: Would like more payment methods
I was about to invest with LuxenRise but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Autorité des marchés financiers has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
I invested $5,000 with LuxenRise after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Autorité des marchés financiers.
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
LuxenRise has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Great customer service|Fast deposits
Cons: Alert system is basic|No integrated tax optimization
I referred a friend to LuxenRise after hearing about them at a conference. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Comprehensive tools|Easy to use platform|Real-time alerts|Two-factor authentication
Cons: Research section could be deeper|Live chat only during business hours
After spending for about ten months trying to make LuxenRise work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Excellent charting|High security standards
Cons: No integrated tax optimization|Account statements could be more detailed
If you are reading this considering LuxenRise - run. I wish I had read more negative reviews when my bank disappointed me and I searched for alternatives. I thought the positive ones were real. Maybe some are. My experience over for roughly four months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Economic calendar|Reliable uptime|Fast support response
Cons: Withdrawal takes 1-2 business days|No dark mode on mobile
LuxenRise has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Educational resources|Detailed reporting|Two-factor authentication
Cons: Spreads widen during volatile periods