Lunate (lunatecapital.world) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: lunatecapital.world.
If you are reading this considering Lunate (lunatecapital.world) - run. I wish I had read more negative reviews through a podcast recommendation. I thought the positive ones were real. Maybe some are. My experience over for roughly four months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Regular platform improvements|Quick verification
Cons: Charting tools need more indicators|Email notifications too frequent
My withdrawal request from Lunate (lunatecapital.world) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Segregated accounts|Clear documentation
Cons: Minor UI glitches occasionally
The onboarding at Lunate (lunatecapital.world) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Responsive team|Wide product range
Cons: Alert system is basic|Help articles are sometimes vague
The hidden fees at Lunate (lunatecapital.world) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Helpful community forum|Portfolio tracking tools|Clear documentation|Market news feed
Cons: Desktop app not available on Linux|No live chat on mobile
I opened an account with Lunate (lunatecapital.world) for close to eighteen months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Demo account available|Two-factor authentication
Cons: Some tools only available on higher tiers|Withdrawal takes 1-2 business days
Where do I even begin with Lunate (lunatecapital.world)? since I retired last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Transparent fees|Regular platform improvements|Clean UI
Cons: Email notifications too frequent
I have been trying to close my account with Lunate (lunatecapital.world) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Smooth onboarding|No hidden fees
Cons: Withdrawal takes 1-2 business days
KYC with Lunate (lunatecapital.world) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Portfolio tracking tools|Intuitive for beginners|Fast deposits
Cons: Live chat only during business hours
The only good thing about Lunate (lunatecapital.world) is that they remind you why regulation matters. I found them through my accountant's suggestion. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Good analytical tools|Reliable uptime|Fast support response
Cons: Wish they had more educational resources|No integrated tax optimization
Lunate (lunatecapital.world) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Wide product range|Good mobile app|Multi-currency support|Fast execution
Cons: Wish they had more educational resources|Onboarding videos are outdated