Lunate Capital (lunatecapital.co) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: lunatecapital.co.
Lunate Capital (lunatecapital.co) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Demo account available|Clear documentation
Cons: Limited ETF selection|Slow to add new assets
The platform itself is okay, but the customer service at Lunate Capital (lunatecapital.co) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Multi-currency support|Low minimum deposit|No hidden fees
Cons: Currency conversion fee exists
I found Lunate Capital (lunatecapital.co) when my bank disappointed me and I searched for alternatives and the initial impression was positive. But since the beginning of the year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Portfolio tracking tools|Instant funding
Cons: Search feature is basic
Lunate Capital (lunatecapital.co) locked my account without warning and demanded documents I had already submitted. for about five months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Stable platform|No hidden fees|Helpful community forum
Cons: Search feature is basic
I am in a dispute with Lunate Capital (lunatecapital.co) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Comprehensive tools|Multi-device support|Detailed reporting
Cons: Wait times can be long during peak hours
I closed a profitable position at Lunate Capital (lunatecapital.co) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Easy withdrawals|Portfolio tracking tools|Quick verification|Two-factor authentication
Cons: Alert system is basic
The reporting at Lunate Capital (lunatecapital.co) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Personal attention|Regular updates|Stable platform|Educational resources
Cons: Limited ETF selection|No crypto staking
The mobile app from Lunate Capital (lunatecapital.co) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Copy trading available|Easy withdrawals|Responsive team|Instant funding
Cons: Minimum deposit could be lower
The platform at Lunate Capital (lunatecapital.co) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for the past year and a half of dealing with this, I have had enough.
Pros: Fast support response|Portfolio tracking tools|Clean UI|Social trading features
Cons: Live chat only during business hours
After spending for the past six months trying to make Lunate Capital (lunatecapital.co) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Intuitive for beginners|Automated trading options|Clear documentation|Low minimum deposit
Cons: Limited ETF selection