Lucrosa (calahal.felleenn.space) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: calahal.felleenn.space.
I wanted to transfer my portfolio from another broker to Lucrosa (calahal.felleenn.space). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Responsive team|Tax reports included|Detailed reporting
Cons: Help articles are sometimes vague|No phone support on weekends
Lucrosa (calahal.felleenn.space) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Fast support response|Great customer service|Good analytical tools|Fast execution
Cons: Spreads widen during volatile periods|Search feature is basic
Lucrosa (calahal.felleenn.space) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Educational resources|Risk management tools|Automated trading options|Competitive fees
Cons: Withdrawal takes 1-2 business days
After using Lucrosa (calahal.felleenn.space) since the beginning of the year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: API access|Excellent charting|Social trading features|Good analytical tools
Cons: Live chat only during business hours
The platform itself is okay, but the customer service at Lucrosa (calahal.felleenn.space) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Demo account available|Dedicated account manager
Cons: Website design could be more modern|Onboarding videos are outdated
Lucrosa (calahal.felleenn.space) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Easy withdrawals|Smooth onboarding|API access|Intuitive for beginners
Cons: Withdrawal takes 1-2 business days
I had a dispute with Lucrosa (calahal.felleenn.space) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Clean UI|Two-factor authentication|Smooth onboarding
Cons: Some tools only available on higher tiers
Lucrosa (calahal.felleenn.space) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Dedicated account manager|Multi-currency support|API access
Cons: Cannot customize dashboard fully
After spending for roughly four months trying to make Lucrosa (calahal.felleenn.space) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Real-time alerts|Automated trading options|Detailed reporting|Regular updates
Cons: No integrated tax optimization
Lucrosa (calahal.felleenn.space) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Dedicated account manager|Segregated accounts|Dividend tracking|Automated trading options
Cons: Onboarding videos are outdated|Research section could be deeper