I joined Lucent Markbit (brownspiffyforest.com) when my bank disappointed me and I searched for alternatives and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Responsive team|Good analytical tools|Excellent charting
Cons: Wait times can be long during peak hours|Onboarding videos are outdated