Locker Capital Management has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: (352) 208-818-74, (81) 3-6863-5385
Addresses: 37 Rue D'anvers #203 1130 Luxemburg City Luxembourg; 2-9/F MG Meguro Ekimae Bldg #106 2-15-19 Kamiosaki Shinagawu-ku Tokyo Japan This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.locker-cm.com.
The onboarding at Locker Capital Management was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Economic calendar|Intuitive for beginners|Social trading features
Cons: Onboarding videos are outdated|Some tools only available on higher tiers
KYC with Locker Capital Management is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Automated trading options|Helpful community forum|Regular platform improvements
Cons: Limited social trading features|Minor UI glitches occasionally
The platform itself is okay, but the customer service at Locker Capital Management is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Automated trading options|Detailed reporting|Comprehensive tools
Cons: Email notifications too frequent|Wish they had more educational resources
The only good thing about Locker Capital Management is that they remind you why regulation matters. I found them after a family member had a good experience. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Intuitive for beginners|Responsive team
Cons: Limited cryptocurrency options
I had high hopes for Locker Capital Management when my bank disappointed me and I searched for alternatives, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Clear documentation|Social trading features|Easy withdrawals
Cons: Would like more payment methods