Liberty First Financial Services has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 34 93 493 5000, fax 34 93 493 5002
Addresses: Paris 101-107 5 1a Barcelona 08029 Spain This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.libertyfirst.net.
Customer support at Liberty First Financial Services seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Fast execution|Portfolio tracking tools
Cons: No live chat on mobile
The platform at Liberty First Financial Services is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since early this year of dealing with this, I have had enough.
Pros: Multi-device support|Low minimum deposit
Cons: Account statements could be more detailed|Minor UI glitches occasionally
Do not be fooled by the professional-looking website. Behind the scenes, Liberty First Financial Services is disorganized and incompetent. I found them after attending a webinar they hosted and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Two-factor authentication|Excellent charting
Cons: No dark mode on mobile
The only good thing about Liberty First Financial Services is that they remind you why regulation matters. I found them after seeing their ad online. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Educational resources|Good analytical tools|Responsive team|Multi-device support
Cons: Would like more payment methods
I had a dispute with Liberty First Financial Services and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Intuitive for beginners|Automated trading options|Social trading features|Segregated accounts
Cons: Help articles are sometimes vague|Some tools only available on higher tiers