Lexington Direct has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: Toll Free Numbers Canada 1-888-544-5428, UK 0-800-051-3882, Australia 1-800-83-7256, New Zealand 0-800-451-841 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.lexingtondirect.com.
I experienced a security concern with my Lexington Direct account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Educational resources|Automated trading options|Demo account available|Wide product range
Cons: Website design could be more modern|Limited social trading features
I am in a dispute with Lexington Direct over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Helpful community forum|Risk management tools|Clean UI|Stable platform
Cons: Help articles are sometimes vague|Desktop app not available on Linux
I trusted Lexington Direct with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Reliable uptime|Good analytical tools|Intuitive for beginners
Cons: Spreads widen during volatile periods
I have been trying to close my account with Lexington Direct for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Competitive fees|Portfolio tracking tools|Multi-device support
Cons: Minimum deposit could be lower|Cannot customize dashboard fully
My withdrawal request from Lexington Direct has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Good analytical tools|Regular platform improvements|Two-factor authentication
Cons: None so far