Legacy Bitfundex has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After since mid-2025 with Legacy Bitfundex I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Detailed reporting|Regular updates|Helpful community forum|Comprehensive tools
Cons: Search feature is basic|Limited demo account features
If you are reading this considering Legacy Bitfundex - run. I wish I had read more negative reviews while looking for alternatives to my previous provider. I thought the positive ones were real. Maybe some are. My experience over since last summer has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: API access|Regular platform improvements|Market news feed
Cons: No fractional shares
Legacy Bitfundex locked my account without warning and demanded documents I had already submitted. for about eight months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Intuitive for beginners|Social trading features
Cons: Limited ETF selection|Charting tools need more indicators
Legacy Bitfundex has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Competitive fees|Multi-device support
Cons: Withdrawal takes 1-2 business days|Some tools only available on higher tiers