Legacy Bitfundex has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Several red flags with Legacy Bitfundex: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Not registered with regulators|Unrealistic promises
Tried to withdraw my funds from Legacy Bitfundex and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Professional looking website
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
My card was charged twice by Legacy Bitfundex on the same day. I had to dispute it with my bank. Legacy Bitfundex then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Good mobile app|Intuitive for beginners|Stable platform|Responsive team
Cons: Wait times can be long during peak hours|Charting tools need more indicators
After for the past year and a half with Legacy Bitfundex, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Tax reports included|Social trading features|Good analytical tools|Segregated accounts
Cons: No live chat on mobile
Legacy Bitfundex advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Multi-device support|Social trading features|Dedicated account manager|Great customer service
Cons: Cannot customize dashboard fully|No fractional shares
I am in a dispute with Legacy Bitfundex over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Smooth onboarding|Clean UI
Cons: Minor UI glitches occasionally
The reporting at Legacy Bitfundex is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Detailed reporting|Responsive team|Tax reports included|Quick verification
Cons: No dark mode on mobile
I signed up with Legacy Bitfundex after reading several online reviews and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Automated trading options|Professional team|Customizable dashboard|Excellent charting
Cons: Withdrawal takes 1-2 business days|Alert system is basic
Legacy Bitfundex had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Risk management tools|Regular platform improvements
Cons: Nothing significant
I trusted Legacy Bitfundex with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Quick verification|Personal attention|Clean UI|Dedicated account manager
Cons: No integrated tax optimization