Ledger Hill (ledgerhillcorp.com)

I wanted to transfer my portfolio from another broker to Ledger Hill (ledgerhillcorp.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

The so-called education at Ledger Hill (ledgerhillcorp.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since early this year thinking they would help me learn.

I am in a dispute with Ledger Hill (ledgerhillcorp.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

The platform itself is okay, but the customer service at Ledger Hill (ledgerhillcorp.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Ledger Hill (ledgerhillcorp.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

I have been trying to close my account with Ledger Hill (ledgerhillcorp.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

The onboarding at Ledger Hill (ledgerhillcorp.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

After for a couple of months now with Ledger Hill (ledgerhillcorp.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

I closed a profitable position at Ledger Hill (ledgerhillcorp.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

I found Ledger Hill (ledgerhillcorp.com) after a family member had a good experience and the initial impression was positive. But since mid-2025 later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.