Landun (web.landunpro.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: web.landunpro.com.
What really bothers me about Landun (web.landunpro.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them from a review site like this one and I fell for the polished exterior. Never again.
Pros: Personal attention|Regular platform improvements|Excellent charting
Cons: Search feature is basic|Website design could be more modern
Landun (web.landunpro.com) locked my account without warning and demanded documents I had already submitted. for over three years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Comprehensive tools|Economic calendar|Multiple order types
Cons: Nothing significant
The platform at Landun (web.landunpro.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about ten months of dealing with this, I have had enough.
Pros: Two-factor authentication|Regular platform improvements|Comprehensive tools|Instant funding
Cons: Research section could be deeper|Slow to add new assets
After using Landun (web.landunpro.com) for close to eighteen months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Risk management tools|Helpful community forum
Cons: Withdrawal takes 1-2 business days
Landun (web.landunpro.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Fast execution|Easy withdrawals|Clean UI
Cons: Nothing significant|Cannot customize dashboard fully
Landun (web.landunpro.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Good mobile app|Good analytical tools|Detailed reporting
Cons: Mobile app could be improved
The onboarding at Landun (web.landunpro.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Regular updates|Multiple order types
Cons: Help articles are sometimes vague
Do not use Landun (web.landunpro.com) for anything serious. I used them for a couple of months now for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Economic calendar|API access
Cons: No phone support on weekends