Lance Futures

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Lance Futures recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Lance Futures had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Do not believe the bonus offer from Lance Futures. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited based on a colleague's recommendation and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Lance Futures locked my account without warning and demanded documents I had already submitted. for the past year and a half later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Customer support at Lance Futures seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

The mobile app from Lance Futures is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Do not use Lance Futures for anything serious. I used them for just over a year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

I lost a significant amount because Lance Futures did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

My withdrawal request from Lance Futures has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Lance Futures advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.