Lacrossa App (live.wealhjournal.online) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: live.wealhjournal.online.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Lacrossa App (live.wealhjournal.online) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Professional team|Good mobile app
Cons: Desktop app not available on Linux|Live chat only during business hours
The spread at Lacrossa App (live.wealhjournal.online) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them when my bank disappointed me and I searched for alternatives and initially thought the platform was good - until I started trading seriously.
Pros: Segregated accounts|Comprehensive tools|Fast execution
Cons: Withdrawal takes 1-2 business days
I found Lacrossa App (live.wealhjournal.online) after seeing their ad online and the initial impression was positive. But for close to eighteen months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Smooth onboarding|Multi-device support|Fast execution|Fast support response
Cons: None so far
My card was charged twice by Lacrossa App (live.wealhjournal.online) on the same day. I had to dispute it with my bank. Lacrossa App (live.wealhjournal.online) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Multiple order types|Portfolio tracking tools
Cons: Desktop app not available on Linux
I closed a profitable position at Lacrossa App (live.wealhjournal.online) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Customizable dashboard|Easy withdrawals|Comprehensive tools
Cons: No phone support on weekends
What really bothers me about Lacrossa App (live.wealhjournal.online) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after seeing their ad online and I fell for the polished exterior. Never again.
Pros: Clear documentation|Dedicated account manager|Transparent fees
Cons: None so far
I am in a dispute with Lacrossa App (live.wealhjournal.online) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Dividend tracking|Stable platform
Cons: Currency conversion fee exists
Do not be fooled by the professional-looking website. Behind the scenes, Lacrossa App (live.wealhjournal.online) is disorganized and incompetent. I found them based on a colleague's recommendation and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Low minimum deposit|Demo account available
Cons: Limited cryptocurrency options|Search feature is basic