Knight & McKenzie Partners has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +81 (3) 4590 0942
Addresses: 2 Shiba-Koen Building 3-4-30 Shibakouen Minato-kuTokyo 105-0011 Japan This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.knightmackenzie.com.
Knight & McKenzie Partners has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Easy withdrawals|Fast execution|Good analytical tools
Cons: Currency conversion fee exists
Do not use Knight & McKenzie Partners for anything serious. I used them since I retired last year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Risk management tools|Stable platform|Easy withdrawals|Helpful community forum
Cons: Onboarding videos are outdated|Inactivity fee applies after 12 months
My withdrawal request from Knight & McKenzie Partners has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: API access|Risk management tools|Multiple order types|Tax reports included
Cons: No integrated tax optimization|No crypto staking
Knight & McKenzie Partners locked my account without warning and demanded documents I had already submitted. since I opened my account last year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Intuitive for beginners|Tax reports included|Easy to use platform
Cons: Account statements could be more detailed
After since I opened my account last year with Knight & McKenzie Partners I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Good mobile app|Detailed reporting
Cons: Inactivity fee applies after 12 months|Live chat only during business hours
I closed a profitable position at Knight & McKenzie Partners and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Low minimum deposit|Fast execution
Cons: Mobile app could be improved|None so far
I experienced a security concern with my Knight & McKenzie Partners account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Fast deposits|Educational resources|Market news feed
Cons: Website design could be more modern
After using Knight & McKenzie Partners for about five months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Transparent fees|Responsive team|Economic calendar
Cons: Wait times can be long during peak hours|Minimum deposit could be lower
I am in a dispute with Knight & McKenzie Partners over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Personal attention|Easy to use platform|Regular updates|Detailed reporting
Cons: Minimum deposit could be lower
The platform at Knight & McKenzie Partners is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for roughly four months of dealing with this, I have had enough.
Pros: Fast execution|Detailed reporting
Cons: No dark mode on mobile|Wait times can be long during peak hours